In a bylined feature for Saudi Projects, Andrei Iacobita, Managing Director at IESYS, breaks down what actually goes into a modern baggage handling system (BHS) — and why a single failure point can bring an airport’s operations to a halt. The piece sets the scale of the problem plainly: globally, airports and airlines handled 5.3 billion passengers in 2024 and 33.4 million pieces of baggage were still delayed, misrouted, or mishandled that year, despite continued investment in automation.